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Frequently Asked Questions

Find a list of of our frequently asked questions below, if you can’t find an answer to your question please contact us on and a member of our team will get in touch with you shortly.

General Questions

PAUL Indonesia has 7 Stores, Jakarta: Pacific Place Mall – (021) 5797 3464 | Plaza Indonesia – (021) 2992 4285 | Plaza Senayan – (021) 5725 291 | BEI (Bursa Efek Indonesia) – (021) 5151 277 |Food Hall, Grand Indonesia – (021) 2358 0167 | PIK Avenue Mall – (021) 2921 0330 |Cilandak Town Square – (021) 7592 0327.

We serve Dine-in, Take Away, Delivery, Outside Catering Services and Hampers.

We serve freshly baked Viennoserie, Breads, pastries and Cookies. We also provide savory items such as Sandwiches and Quiches. As for dine-in stores we also serve hot items, choices of pasta, salad, main course and Dessert. Our drink menu selection ranges from Hot & Ice coffee, tea and healthy juices.

Delivery Service & Take Away

Yes we do have our own delivery service. For order you can contact our Personal Assistant Whatsapp Number at: +62 812 8110 6053. Our team will take your order and re confirm from our nearest store to your address. For Large Orders or Special Menus, we suggest to order and confirm minimum 3 days in advance.

Within Jakarta Free of Charge with minimum order of IDR 100.000 (before Tax). Outside Jakarta (BODETABEK) will be charged at IDR 100.000/ delivery. For outside of Jakarta BODETABEK, will be confirmed once the address has been informed.

Yes, we are available at GoFood, Grab Food and Shopee Food. Please open your apps to choose your favorite menus and deals.

Covid-19 Related Questions

As per Indonesian Government – PPKM Regulations (Updated 16 Aug 2021) That we are allowed to serve dine in with the maximum capacity of 25%. Each table can be occupied for 2 person (max), with limited dine in time of 20 minutes only. Restaurant Opening Time will be from 10am to 08pm, or for stores inside Shopping Malls will follow Mall’s time regulations. Take Away and delivery Service are always available during PPKM period. For Take Away you can visit our store and choose the menus that you desired for Take Away.

Yes we strictly apply Safety Protocols at all of our Stores such as Temperature Check, Hand Sanitizer dispensers, table disinfectant and all customers and staff must wear face mask.

Yes, we do have stored with outside dining area, here are the stores: Pacific Place Mall | Plaza Senayan | Cilandak Town Square

Our Values

Passion for bread
Quality at heart
Family owned
French tradition
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